Privacy Policy
This privacy policy applies to all products and services offered by Bardon Body and Soul and its affiliated entities.About Us
At Bardon Body and Soul, we're committed to providing a serene oasis for your wellness journey. Our principal place of business is located at 2/33 Macgregor Tce, Bardon, Queensland, AU 4065. We're dedicated to delivering exceptional services and experiences that nurture your body, mind, and spirit.
Our Privacy Promise
Your privacy is sacred to us. We've crafted this Privacy Policy to explain how we collect, use, and protect your personal information. We gather data when you engage with our website, mobile apps, and other online and offline services (collectively, our "Services"). We invite you to read this Policy thoroughly and contact us at admin@bardonbodyandsoul.com.au if you have any questions, concerns, or feedback regarding our privacy practices.
Information Collection
We collect personal information from you when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Respond to a survey
- Fill out a form
During these interactions, we may request:
- Name
- Email address
- Mailing address
- Phone number
You may also browse our website anonymously. Our system automatically collects non-personal data from your browser, including:
-IP address
- Browser type
- Referring webpage
- Pages visited
- Time spent on pages
- Search queries
- Access times and dates
- Other usage statistics
This data is collected for analytical purposes to enhance our website, services, and products. It will not be linked to your personal information.
Please note that we take your privacy seriously and will only use your information as outlined in this policy.
Utilization of Your Information
We utilize the collected information to:
- Tailor your experience, addressing your individual needs
- Enhance our website, informed by your feedback and suggestions
- Provide superior customer service, responding to your requests and support needs
- Process transactions efficiently
- Deliver targeted advertisements (Retargeting), analyzing your interaction with our ads
We ensure the confidentiality of your information, never sharing it with external parties without your consent, except in the following circumstances:
- Fulfilling product or service requests
- Administering contests, promotions, surveys, or site features
- Sending periodic emails, limited to order updates and relevant information
You may unsubscribe from our emails at any time, following the instructions provided at the bottom of each email
Data Security Measures
We prioritize the protection of your personal information by implementing robust security measures when you:
- Place an order
- Enter, submit, or access your personal information
Our secure server ensures:
- Sensitive information (credit card data, etc.) is transmitted via Secure Socket Layer (SSL) technology
- Encryption into our Payment gateway provider's database, accessible only to authorized personnel with special access rights
- Confidentiality of information, as required by law
Post-transaction, your private information is not stored on our servers.
Cookie Policy
We utilize cookies to:
- Facilitate shopping cart functionality
- Recall preferences for future visits
- Track advertisements and compile aggregate data on site traffic and interaction
This enables us to enhance your browsing experience and provide improved tools and features in the future.
Confidentiality and Disclosure of Information
Bardon Body and Soul prioritizes the privacy of your personal information and does not disclose it to external parties, except in the following circumstances:
- Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to maintain confidentiality.
- Compliance with legal requirements, enforcement of our site policies, or protection of our rights, property, or safety.
- Non-personally identifiable visitor information may be shared with third parties for marketing, advertising, or other purposes.
Third-Party Links and Services
Our website may occasionally feature third-party products or services, which have separate privacy policies. We are not responsible for the content and activities of these linked sites, but we appreciate feedback about them.
Social Media and Advertising
We utilize Facebook's Conversion Tracking and Custom Audiences features. Facebook and other third-party services may use cookies, web beacons, and similar technologies to collect information from our website and elsewhere on the internet, providing measurement services and targeted advertisements.
Bardon Body and Soul utilizes Google Analytics' third-party audience data, such as age, gender, and interests, to better understand our customers' behavior. We partner with companies that collect online activity data to provide targeted advertising aligned with your interests and preferences.
For instance, you may see tailored ads on our website or other sites due to our contracts with Google and similar companies. These companies use automated technologies, like cookies and web beacons, to collect information when you interact with our ads, helping us track and manage our marketing efforts effectively.
Opting Out
You can opt out of automated information collection by third-party ad networks for targeted advertising at http://www.aboutads.info/choices/ and edit or opt out of Google Display Network ads' preferences at http://www.google.com/ads/preferences/.
Children's Online Privacy Protection Act Compliance
We comply with COPPA requirements and do not collect information from individuals under 13 years old. Our website, products, and services are directed to individuals 13 years or older.
Online Privacy Policy
This privacy policy applies solely to information collected through our website, not offline information.
Consent
By using our site, you consent to Bardon Body and Soul's privacy policy.
Complaint Procedure
If you wish to make a complaint about our handling of your personal information, please submit it in writing. We will respond within 30 days.